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Posted November 22, 2018

Room Service Mini Bar Attendant

Summary of Position:

The Mini-bar Attendant is responsible for the daily restocking and upkeep of mini-bars used in guest suites. 

Essential Functions:

  • Prepare the rooms list and paperwork needed for the assigned route, noting any guest special requests.
  • Restocking, billing, and cleaning assigned mini-bars, including all complimentary items (sugar, coffee, etc.) in assigned suites.
  • Removal, replacement, and retrieval of all stock necessary to complete guest requests and standards set forth by management.
  • Reporting all irregularities seen in the mini-bars (including such items as broken locks, doors, warm refrigerators, etc.) to Property Operations.
  • Ensure that all equipment is used properly, according to standards, and that cleanliness is maintained.
  • Maintain a safe and sanitary environment within the Cabanas and the Resort.
  • Other tasks as assigned by supervisor.

Qualifications:

Education: High School Diploma or equivalent preferred. 

Experience: n/a 

Certificates or Licenses: Arizona Title IV Alcohol Certification and Maricopa County food service worker card

Knowledge, Skills, and Abilities:

  • Knowledge of all menu items, pricing , and other services provided by In-Suite Hospitality.
  • Ability to use the Point of Sale computer system (MICROS). 
  • Knowledge of, and ability to abide by and enforce, Maricopa County Health Food regulations, and state, federal, and corporate liquor regulations.
  • Ability to listen, effectively accomplish task, and speak clearly.
  • Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards.

Personal Characteristics:

  • Behaves ethically.
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language. 
  • Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review.)


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Arizona Grand Resort & Spa

8000 South Arizona Grand Parkway

Phoenix, AZ 85044

Telephone (602) 438-9000