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Posted November 29, 2018

General Maintenance II

Summary of Position:

The General Maintenance II position is responsible for responding to guest needs and department requests to maintain the entire facility. This involves performing a variety of tasks and trades.

Essential Functions:

  • Respond to guest challenges and requests throughout the resort, making necessary repairs and/or accommodating the guest’s needs.
  • Work with other departments to perform repairs as requested.
  • Maintain all inspection and log sheets to guarantee preventative maintenance was completed.
  • Visually inspect and diagnose problems, making repairs as necessary or as instructed by supervisors.
  • Maintain inventory of supplies to perform job functions.
  • Report major repair items or items that cannot be repaired to management within Property Operations.
  • Perform all other duties as assigned by the manager(s)/director(s) of Property Operations and/or the General Manager.

Qualifications:

Education: High school diploma or equivalent preferred. 

Experience: Experience with all maintenance trades required. 

Certificates or Licenses: EPA Universal Certification, valid Driver’s License with a clean motor vehicle record

Knowledge, Skills, and Abilities:

  • Knowledge of all maintenance trades including electrical, plumbing, water chemistry, and natural gas properties as well as the related use of hand and power tools.
  • Minimum of 1 year working knowledge of HVAC
  • Skills in the use of related tools including hand and power tools
  • Mathematical skills necessary to perform job duties
  • Ability to bend, stoop, kneel, and push and pull objects weighing up to 100 pounds, carry objects up to 50 pounds
  • Ability to walk around a large Resort for the majority of the work period
  • Ability to climb ladders and work at height up to 30 feet for extended periods
  • Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards

Personal Characteristics:

  • Behaves ethically
  • Organized: Maintain a neat, organized workspace, maintaining important documents pertinent to job 
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language
  • Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)

*This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee could affect the safety or health of the employee performing the task or others.


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Arizona Grand Resort & Spa

8000 South Arizona Grand Parkway

Phoenix, AZ 85044

Telephone (602) 438-9000