Posted December 10, 2018
Director of Business and Leisure Travel Sales
Amazing opportunity to lead the corporate and leisure travel sales efforts for our CLASSIC boutique portfolio and work with a seasoned and successful and growing team! Our properties in AZ and CA are just the beginning of your future and ours!
Summary of Position:
The Director of Business and Leisure Travel Sales is responsible for prospecting, contracting, pricing and managing all individual business travel and leisure wholesale accounts for all hotels in the Classic Hotels & Resorts portfolio.
Meet or exceed your revenue goals as specified in the sales goal & incentive document
Solicit potential prospects on a daily basis with a minimum of 20 calls per day
Use and exhibit proficiency with sales management documents, tools, & systems.
Determine quality of business: prospect, qualified prospect, best potential
Follow through on all leads within 24 hours
Work with the Revenue Management organization in setting room rates for all accounts
Managing all aspects of accounts, including identifying group and social catering opportunities within accounts.
Meet and deliver account site inspections on property
Update accounts and most current lead source
Update all accounts with current VP of Sales & Marketing and Director of Sales
Maintain continuous communication between Sales, Conference Services, Restaurants and other resort outlets at all times
Keep detailed notes and execute written agreements with all vendors and customers
Business travel to domestic destinations may be required
Prospects and qualifies new individual business and leisure travel clientele from all available resources.
Ability to perform all essential functions within two weeks of employment
Education: High School Diploma required, college degree preferred.
Experience: 2-4 years of hotel group sales experience is required.
Certificates or Licenses: N/A
Knowledge, Skills, and Abilities:
Ability to handle multiple tasks at one time
Ability to use Microsoft Office, Delphi, and Windows operating system
Skilled in sales presentations and utilizing sales tools such as CD-Rom, PowerPoint, and collateral
Ability to manage details effectively
Ability to negotiate effectively
Skilled at verbal and written communication
Ability to maintain a professional image in tough situations
Ability to learn and demonstrate the Resort’s service standards, AAA Diamond standards, and mystery shopper standards
Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language.
Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)
Attendance as scheduled is a critical element in all positions at Classic Hotels & Resorts.Classic Hotels & Resorts leaders and team members believe each guest should be treated with respect and professionalism. We create A HEARTfelt experience…BEyond Expectations, enticing our guests to return again and again. In order to be successful at Classic, team members must share both our vision and our values (Helpful, Ethical, Attentive, Resourceful and Thankful). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our forward thinking, fun, friendly, engaging and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.