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Posted December 12, 2018

Part Time

Banquet Server

Summary of Position:

The Banquet Server is responsible for providing an exceptional service experience during food and beverage events

Essential Functions:

  • Set up of room as directed by Banquet Captain.
  • Complete necessary side work as assigned.
  • Attend pre-shift and pre-function meetings as well as all service staff meetings.
  • Greet and respond to guests.
  • Maintain general ballroom cleanliness.
  • Serve and clear courses as specified by captain per the Banquet Event Order (BEO).
  • Service maintenance throughout program.
  • Breakdown and clean up after guest departure and closing.

Qualifications:

Education: High School Diploma or equivalent preferred. 

Experience: 1 year high-volume experience preferred. 

Certificates or Licenses: Maricopa County Food Service Worker Certification and Arizona Title IV Alcohol Certification

Knowledge, Skills, and Abilities:

  • Knowledge of and ability to abide by and enforce Maricopa County Health Food regulation and state, federal and corporate liquor regulations.
  • Ability to lift and carry trays of up to 40 pounds through crowded rooms.
  • Basic knowledge of table settings and service etiquette.
  • Ability to listen, effectively accomplish task, and speak clearly.
  • Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards.

Personal Characteristics:

  • Behaves ethically.
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language sufficient to understand menus, knows ingredients in food prepared, and to communicate with guests and service team.
  • Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review).


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Arizona Grand Resort & Spa

8000 South Arizona Grand Parkway

Phoenix, AZ 85044

Telephone (602) 438-9000