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Posted November 21, 2018

Hostperson/Hostess

The Canal Club is the hottest new lobby bar and restaurant on the Scottsdale resort scene...be a part of culinary and beverage history in the making in our gorgeous, community oriented, Havana themed property!

Summary of Position:

The Hostperson/Hostess is responsible for meeting and greeting guest as they arrive, offering their choice of seating, escorting them to their table, and presenting menus; must be available for AM and PM shifts

Essential Functions:

  • Supervise dining room to ensure proper service and guest enjoyment
  • Meet and greet every guest as they arrive, offering choice of seating, escorting guests to their tables, and presenting menus
  • Maintain proper set-up of dining room including server stations, reserved tables, and proper balance around the dining room
  • Maintain a cash drawer, giving out correct change to servers and guests
  • Keep staff informed of current promotions, daily specials, guest comments, daily events, and memos
  • Upkeep on happy hour/cocktail tables

Qualifications:

Education: High School Diploma or equivalent preferred.

Experience: Restaurant guest service experience preferred.

Certificates or Licenses: Maricopa County Food Service Worker Card/Certification

Knowledge, Skills, and Abilities:

  • Ability to memorize menu items sufficient to answer guest questions
  • Ability to move throughout a crowded dining room to seat guests
  • Ability to do basic arithmetic

Personal Characteristics:

  • Behaves ethically
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language
  • Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)

 Working Conditions:

  • Attendance as scheduled is a critical element in all positions at The Scott Resort & Spa. 

The Scott Resort & Spa’s leaders and team members believe each guest should be treated with respect and professionalism. We create A HEARTfelt experience…BEyond Expectations, enticing our guests to return again and again. In order to be successful at The Scott Resort & Spa, team members must share both our vision and our values (Helpful, Ethical, Attentive, Resourceful and Thankful). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property. 

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The Canal Club

4925 N Scottsdale Rd

Scottsdale, AZ 85251

Telephone (480) 424-6095