Posted September 15, 2019
Area General Manager
Seeking someone very special to deliver and lead refined luxury...The Inn at Laguna Beach and the Laguna Beach House are jewels of the Classic Hotels & Resorts portfolio of lifestyle boutique properties and you could be an integral part of its exciting next chapter!
Summary of Position:
The Area GM will oversee the operations and administration of the Inn at Laguna Beach and the Laguna Beach House, maintaining an environment of heartfelt service and exceptional guest satisfaction. At both properties the Area GM will have a hands on role in ensuring this excellent Guest Experience by all of the guest facing aspects of operations, including but not limited to cleanliness (Housekeeping & Maintenance), customer service (Guest Services), F&B, and orderliness of property and staff presentation. The Area GM will also help provide support for administrative and Back Of House duties including but not limited to training, hiring, interdepartmental communication, accounting, HR and by overseeing managers and ensuring that they are in turn managing their respective departments effectively, consistently and efficiently.
Education: College degree preferred
Experience: Prior hotel management experience required, Housekeeping and Guest Services preferred.
Certificates or Licenses: N/A
Knowledge, Skills, and Abilities:
Laguna Beach House leaders and team members believe each guest should be treated with respect and professionalism. We create HEARTfelt experiences, inviting our guests to return. In order to be successful at the Laguna Beach House, team members must share both our vision and our values. This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and genuine associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.