Posted January 27, 2023

Lobby Porter - Housekeeping

Summary of Position:

The Lobby Porter is responsible for cleaning and maintaining all public/lobby areas including restrooms and elevators. 

Essential Functions:

  • Thoroughly dust all furniture, pictures and shelves in public areas.
  • Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents, and/or floors with cleaning agents, adhering to cleaning procedures and instructions for use of cleaning agents. 
  • Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion. 
  • Thoroughly clean all elevators and elevator tracks.
  • Clean ashtrays and empty trash in public areas.
  • Assist shampooers with relocation of furniture.
  • Respond to guest questions, providing guest assistance, directions and information as requested.
  • Report all suspicious persons or activities, hazardous conditions, etc. to the Safety and Security Department.
  • Provide instruction and/or guidance for guests and associates to safely exit in fire or other emergency situations.


Education: N/A

Experience: Previous housekeeping experience preferred.

Certificates or Licenses: N/A

Knowledge, Skills, and Abilities:

  • Ability to comprehend the English language sufficient to understand and communicate information for reasons such as safety and security, product safety labels and emergency instructions.
  • Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time. Lifting may include equipment or furniture weighing up to 100 lbs.
  • Ability to comprehend and follow instructions from supervisor.
  • Ability to work with minimal supervision.
  • Ability to maneuver a golf cart through congested areas.

Personal Characteristics:

  • Behaves ethically.
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, general knowledge of the English language required. 
  • Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review).
Logo for Arizona Grand Resort & Spa

Arizona Grand Resort & Spa

8000 South Arizona Grand Parkway

Phoenix, AZ 85044

Telephone (602) 438-9000