Housekeeping Runner

*ALL NEW HIRES WILL RECEIVE A $500 BONUS UPON COMPLETION OF 3 MONTHS OF SERVICE!

Summary of Position:

The Runner is responsible for fulfilling all delivery requests for guests and associates as assigned, and providing exceptional customer service during each guest interaction. 

Essential Functions:

•    Fulfill all guest requests for ironing boards, hairdryers, pack n play’s, etc.

•    Respond to guest questions.  Provide guest assistance, directions and information as requested

•    Report all suspicious persons or activities, hazardous conditions, etc. to the Safety and Security Department

•    Provide instruction and/or guidance for guests and associates safety in fire or other emergency situations

•    Other duties assigned by the Housekeeping leadership team

Qualifications:

Education: N/A

Experience: Previous customer service experience preferred

Certificates or Licenses: N/A

Knowledge, Skills, and Abilities:

•    Ability to comprehend the English language sufficient to understand and communicate information for reasons such as safety and security, product safety labels and emergency instructions

•    Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time. Lifting may include equipment or furniture weighing up to 100 lbs

•    Ability to comprehend and follow instructions from supervisor

Personal Characteristics:

•    Behaves ethically

•    Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, general knowledge of the English language required 

•    Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)