Posted April 8, 2021

Housekeeping Runner

ALL NEW HIRES WILL RECEIVE A $500 BONUS UPON COMPLETION OF 3 MONTHS OF SERVICE!

*ALL NEW HIRES WILL RECEIVE A $500 BONUS UPON COMPLETION OF 3 MONTHS OF SERVICE!

Summary of Position:

The Runner is responsible for fulfilling all delivery requests for guests and associates as assigned, and providing exceptional customer service during each guest interaction. 


Essential Functions:

    Fulfill all guest requests for ironing boards, hairdryers, pack n play’s, etc.

    Respond to guest questions.  Provide guest assistance, directions and information as requested

    Report all suspicious persons or activities, hazardous conditions, etc. to the Safety and Security Department

    Provide instruction and/or guidance for guests and associates safety in fire or other emergency situations

    Other duties assigned by the Housekeeping leadership team


Qualifications:

Education: N/A

Experience: Previous customer service experience preferred

Certificates or Licenses: N/A

Knowledge, Skills, and Abilities:

    Ability to comprehend the English language sufficient to understand and communicate information for reasons such as safety and security, product safety labels and emergency instructions

    Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time. Lifting may include equipment or furniture weighing up to 100 lbs

    Ability to comprehend and follow instructions from supervisor


Personal Characteristics:

    Behaves ethically

    Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, general knowledge of the English language required 

    Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)




Logo for Arizona Grand Resort & Spa

Arizona Grand Resort & Spa

8000 South Arizona Grand Parkway

Phoenix, AZ 85044

Telephone (602) 438-9000