Posted July 16, 2021

Part Time

Lobby Bar-Beverage Server

Summary of Position:

The Beverage Server is responsible for serving beverages and/or food to the guests in a friendly, courteous and timely manner.

Essential Functions:

  • Check and maintain proper set-up and cleanliness of service station before, during, and after shift
  • Greets guests in a friendly and courteous manner and explains all specials, promotions and snacks.
  • Takes orders, up-selling premium brands, noting requests requires memorization of all available drinks.
  • Inputs orders into point of sale system to inform bartender an order was placed.
  • Replenishes beverages as requested, frequently checking back with guest to inquire about satisfaction.
  • Presents the guest with the check promptly, thanking them and inviting them to return.
  • Other supportive functions as determined by management.

Qualifications:

  • Education:High School Diploma or equivalent preferred.
  • Experience:2 years high-volume lounge experience preferred.
  • Certificates or Licenses:Maricopa County Food Service Worker card and Arizona Title IV Alcohol Certification

Knowledge, Skills, and Abilities:

  • Knowledge of basic food and beverage preparations, including service of alcoholic beverages.
  • Knowledge of appropriate table settings, service ware, and menu items
  • Ability to remember, recite and promote a variety of menu items
  • Ability to transport large trays of drinks through a crowded lounge
  • Ability to operate beverage equipment, such as a blender
  • Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check.
  • Ability to memorize and perform Resort Service Standards and Mystery shopper standards

Personal Characteristics:

  • Behaves ethically
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language to communicate with other employees and guests
  • Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)
Logo for Arizona Grand Resort & Spa

Arizona Grand Resort & Spa

8000 South Arizona Grand Parkway

Phoenix, AZ 85044

Telephone (602) 438-9000