Posted July 19, 2021

Bilingual Employee Relations Coordinator

Summary of Position:

The Bilingual Employee Relations Coordinator will be perform a variety of duties to promote associate well-being and a successful onboarding experience. They will assist the HR Generalist in initial screening of applicants, as well as be a point of contact for new associates as they acclimate into their new role. 

Essential Functions:

•Assists with any HR general inquiries.

•Conducts initial phone interviews for applicants prior to submitting applications to departmental Managers.

•Performs weekly, monthly and quarterly check-ins with new associates.

•Participates in planning and execution of associate recognition events such as Grand Service Team Luncheons and other Associate events.

•Manages certification tracking and other compliance trainings.

•Assist with other HR responsibilities as directed by the Director of Human Resources and HR Team. 

Qualifications:

Education: High School Diploma preferred. 

Experience: One year of Human Resources experience required and previous employee relations experience  

                     preferred. 

Certificates or Licenses: N/A

Knowledge, Skills, and Abilities:

•Ability to communicate, speak and write in both English and Spanish.

•Ability to sit for extended periods.

•Excellent verbal and written communication.

•Excellent computer skills.

•Ability to work in a timely and efficient manner in order to ensure the completion of all responsibilities..

•Ability to handle multiple tasks at one time.

•Assist with special projects when needed.

•Ability to manage details effectively.

•Ability to maintain a professional image in challenging situations. 

Personal Characteristics:

•Behaves ethically.

•Organized: Maintain a neat, organized workspace, maintaining important documents pertinent to job. 

•Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing in both English and Spanish.

•Professional Appearance: Exhibits an appearance appropriate for a four-diamond resort (Specific grooming standards are available for review).

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Arizona Grand Resort & Spa

8000 South Arizona Grand Parkway

Phoenix, AZ 85044

Telephone (602) 438-9000