Posted September 10, 2021

Sales Administrative Assistant

Summary of Position:

The Administrative Assistant to the Sales department manages the Sales reception area while supporting multiple sales managers from the Arizona Grand Resort & Spa and sales Managers from The Scott Resort & Spa. The position is integral to the sales process by facilitating client request for proposals (RFP), proposals, contracts and related group booking activities.

Essential Functions:

  • Assist sales managers with essential functions (expense reports, site inspection coordination, sales file organization, sales related accounting issues).
  • Prepare sales contracts, proposals and client documents.
  • Coordinate incoming client RFPs (request for proposal).
  • Coordinate VIP reservations and amenities.
  • Perform various sales office organizational activities.
  • Take part in Sales Office reception area coverage.
  • Answer multiple phone lines while remaining organized.
  • Lunch/vacation coverage.
  • Quote rates and communicate with guests and meeting planners via verbal and written communication.
  • Shadow Site Tours (as requested by the Manager).
  • Other duties as assigned by the Director of Sales and Marketing, Director of Sales, Sale Managers and/or the General Manager.

Qualifications:

Education: High School Diploma or equivalent required, college degree preferred. 

Experience: Previous Administrative/Clerical experience required; hospitality experience preferred.

Certificates or Licenses: N/A

Knowledge, Skills, and Abilities:

  • Required proficiency in Delphi inventory management system & Microsoft Office products (Word, Excel, Outlook)
  • Required knowledge of hotel/resort operations
  • Able to multi-task efficiently
  • Proficient project and organizational skills

Personal Characteristics:

  • Behaves ethically.
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language. 
  • Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review).
Logo for Arizona Grand Resort & Spa

Arizona Grand Resort & Spa

8000 South Arizona Grand Parkway

Phoenix, AZ 85044

Telephone (602) 438-9000