Hostperson

Summary of Position:

The Hostperson is responsible for meeting and greeting guest as they arrive, offering their choice of seating, escorting them to their table, and presenting menus.

Essential Functions:

• Supervise dining room to ensure proper service and guest enjoyment.
• Meet and greet every guest as they arrive, offering choice of seating, escorting guests to their tables, and presenting menus.
• Maintain proper set-up of dining room including server stations, reserved tables, and proper balance around the dining room.
• Maintain a cash drawer, giving out correct change to servers and guests.
• Keep staff informed of current promotions, daily specials, guest comments, daily events, and memos.
• Upkeep on happy hour tables.
• Keep restrooms clean and neat.
  
  

Qualifications:

Education: High School Diploma or equivalent preferred.

Experience: Restaurant guest service experience preferred. 

Certificates or Licenses: Maricopa County Food Service Worker Card.

Knowledge, Skills, and Abilities:

• Ability to memorize menu items sufficient to answer guest questions.
• Ability to move throughout a crowded dining room to seat guests.
• Ability to do basic arithmetic.

Personal Characteristics:

• Behaves ethically.
• Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language.
• Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review).