Posted September 30, 2022

Banquet Server On-call

Summary of Position:

The Banquet Server is responsible for providing an exceptional service experience during food and beverage events

Essential Functions:

  • Set up of room as directed by Banquet Captain
  • Complete necessary side work as assigned
  • Attend pre-shift and pre-function meetings as well as all service staff meetings
  • Greet and respond to guests
  • Maintain general ballroom cleanliness
  • Serve and clear courses as specified by captain per the Banquet Event Order (BEO)
  • Service maintenance throughout program
  • Breakdown and clean up after guest departure and closing


Education: High School Diploma or equivalent preferred.

Experience: 1 year high-volume experience preferred.

Certificates or Licenses: Maricopa County Food Service Worker Certification and Arizona Title IV Alcohol Certification

Knowledge, Skills, and Abilities:

  • Knowledge of and ability to abide by and enforce Maricopa County Health Food regulation and state, federal and corporate liquor regulations.
  • Ability to lift and carry trays of up to 40 pounds through crowded rooms.
  • Basic knowledge of table settings and service etiquette.
  • Ability to listen, effectively accomplish task, and speak clearly.
  • Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards

Personal Characteristics:

  • Behaves ethically
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language sufficient to understand menus, knows ingredients in food prepared, and to communicate with guests and service team.
  • Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)

The Scott Resort & Spa’s leaders and team members believe each guest should be treated with respect and professionalism. We create A HEARTfelt experience…BEyond Expectations, enticing our guests to return again and again. In order to be successful at The Scott Resort & Spa, team members must share both our vision and our values (Helpful, Ethical, Attentive, Resourceful and Thankful). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

Logo for The Scott Resort & Spa

The Scott Resort & Spa

4925 North Scottsdale Road

Scottsdale, AZ 85251

Telephone (480) 945-7666