Posted September 21, 2022


High Country Motor Lodge, an ALL NEW Boutique Retreat in the HEART of Flagstaff is seeking enthusiastic applicants who thrive in a HEARTfelt hospitality workplace, as you care for and cultivate Classic Hotels & Resorts most unique destination!

Summary of Position:

The Barista is responsible for providing warm, welcoming, genuine, efficient, resourceful and HEARTfelt care for creating coffee specialty drinks and other bar/beverages, as well as selling food items at the bar and/or in the General Store. We will be seeking FT and will consider PT candidates with availability flexibility for this role!

Essential Functions:

Set up work area, brew coffee, set out food items, restock inventory items as needed.

Maintain supply of products throughout shift.

Greet all guests in friendly and courteous manner, enthusiastically describe available selections, prepare and serve orders.

Input orders into POS

Present check to guest promptly, thank them and invite them to return

Performing check out procedures and complete paper work.

Perform general cleaning tasks

Maintain inventory levels in storage area

Report equipment or guest challenges to supervisor

Assist guests with questions

Other supportive functions as determined by the supervisor.

Other tasks as assigned by the F&B Lead, AGM, and/or the GM.


Education: High School Diploma or equivalent preferred.

Experience: Prior Barista or bartender experience required.

Certificates or Licenses: Maricopa County Food Service Worker Card and Arizona Title IV Alcohol Certification

Knowledge, Skills, and Abilities:

Knowledge of basic food and beverage preparations, including service of coffe/bar beverages.

Basic mathematical skills necessary to operate a cash register, make change, total guests checks, count total bank, prepare cash drops, and understand portion size

Ability to remember, recite and promote a variety of menu items

Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check.

Ability to memorize and perform HEARTfelt Vision, Values and Standards, AAA Diamond standards, and Mystery shopper standards

Ability to push a hand cart, with a maximum weight of 100 lbs.

Skills in planning and organizing and training

Excellent in verbal, written and interpersonal communication skills

Ability to listen, effectively accomplish task, and speak clearly

Personal Characteristics:

Behaves ethically

Organized: Maintain a neat, organized workspace, maintaining important documents pertinent to job

Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language in order to properly document incidents and activities utilizing Perspective Software.

Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)

Working Conditions:

Attendance as scheduled is a critical element in all positions at High Country Motor Lodge.

High Country Motor Lodge Leaders and Guides believe each guest (internal and external) should be treated with respect, kindness and professionalism. We create A HEARTfelt experience…BEyond Expectations, enticing our guests to return again and again. In order to be successful at High Country Motor Lodge, Guides must share both our vision and our values (Helpful, Ethical, Attentive, Resourceful and Thankful). This includes possessing and demonstrating a high level of kindness and respect for both internal and external guests. Our forward thinking, fun, friendly, engaging and enthusiastic Guides treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

Logo for High Country Motor Lodge

High Country Motor Lodge

1000 West Route 66

Flagstaff, AZ 86001

Telephone (928) 774-5221