Posted January 18, 2023
Bell Attendant / Valet Part-time
The bell attendant is responsible for representing the resort at the main entrance. They should enthusiastically greet arriving and departing guests according to resort standards. They escort guests to their suites, providing guests with a full orientation of the resort and the suite itself. They al
Meet and greet all arriving and departing guests with a friendly and sincere greeting, following resort standards as specified.
Grasping, lifting, and carrying packages from vehicles to designated transportation or secure storage areas.
Escort guests to suites using resort service standards, visually inspecting rooms upon arrival and reporting deficiencies to the appropriate department for repair.
Issue luggage claim tickets at drop-off, read and match tickets at pick-up.
Develop a complete knowledge of all resort amenities and general information about the resort including outlet hours, resort services, local attractions, function spaces, car rentals, etc...
Answer guest inquiries politely using a clear speaking voice.
Other tasks as assigned including, but not limited to laundry pick-up/drop-off, newspaper delivery, posting reader boards, polish carts, and answering bell desk telephone.
And any other tasks assigned by the Guest Services Manager, the Front Office Managers and/or the General Manager.