Posted January 29, 2023

Golf Outside Service (HFR)

Summary of Position:

The Outside Service associate is responsible for ensuring that our golf guests have a memorable golf experience by providing a cheerful assistance with the guest's equipment.

Essential Functions:

  • Work closely with inside golf staff regarding all group events by obtaining details about the event and following through with assistance in providing bag tags and cart signs.
  • Follow procedures regarding bag storage operations.
  • Greet all guests including non-golfers as they walk through the staging area.
  • Stage golf carts for daily play.
  • Assist guests with equipment to and from parking lot.
  • Load and unload bags on carts from guest’s carts and bag storage.
  • Properly maintain golf carts (charge battery, check tire pressure, etc…).
  • Assist cart washers with detailing.
  • Assist retail staff with the moving of boxes, 30 pounds or larger, from storage to pro shop.
  • Assist other departments with special events.
  • Perform general cleaning tasks. 
  • Other tasks as assigned by managers and/or supervisors.


Education: High School Diploma or equivalent preferred. 

Experience: N/A

Certificates or Licenses: N/A

Knowledge, Skills, and Abilities:

  • Ability to maneuver a golf cart through congested areas
  • Ability to lift golf bags in and out of carts
  • Ability to walk up and down steep cart paths
  • Ability to work during adverse weather conditions.
  • Ability to replace water jugs when empty, lifting 20-30 lbs.
  • Knowledge of the game of golf (rules and etiquette). 
  • Ability to tolerate different weather conditions (90% of time spent outdoors.)

Personal Characteristics:

  • Behaves ethically.
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language. 
  • Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review.)
Logo for Arizona Grand Resort & Spa

Arizona Grand Resort & Spa

8000 South Arizona Grand Parkway

Phoenix, AZ 85044

Telephone (602) 438-9000