Assistant Restaurant Manager - Lobby Grill

Summary of Position:

The Assistant Restaurant Manager, in conjunction with the other Lobby Grill & Bar Managers, is responsible for coordinating the activities of the restaurant’s staff and to deliver quality product and service to restaurant customers

Essential Functions:

• Select, train, direct, schedule, coach and counsel restaurant staff for the efficient operation of the outlets.  
• Organize and conduct pre-shift and departmental meetings, communicating pertinent information to the staff, such as house count and menu changes.
• Interact positively with customers promoting hotel facilities and services.
• Resolve problems to the satisfaction of involved parties. 
• Answer telephones in a clear voice, coordinate and document reservations.
• Organize special events in the restaurant such as receptions.  
• Monitor kitchen areas for food quality and service standards, verifying temperature, appearances and taste of products. Give guidance toward improvement and make necessary adjustments for consistency.
• Maintain profitability of outlets to support overall hotel operation.  
• Control payroll and equipment costs (minimize loss and misuse).  Ensure par stock levels are maintained by calculating inventory, ordering, and retrieving supplies, stocking shelves as needed 
• Develop and implement cost saving and profit enhancing measures.
• Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence.
• Other functions as necessary, including managing special projects, cleaning, reporting business trends, etc…
• Other tasks as assigned by the Dir. of Restaurants, Restaurant Manager and General Manager

Qualifications:

Education: High School Diploma required. College degree preferred.

Experience: 2-4 years supervisory food and beverage experience required.

Certificates or Licenses: Maricopa County Food Service Worker Card and Arizona Title IV Alcohol Certification required. CPR certification preferred. 

Knowledge, Skills, and Abilities:

• Knowledge of food and beverage operations.
• Ability to calculate percentages and use advanced math skills.
• Knowledge of scheduling and basic ordering procedures.
• Ability to handle a high stress environment, working under pressure.

Personal Characteristics:

• Behaves ethically.
• Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language.
• Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific appearance/grooming standards are available for review).

*This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee could affect the safety or health of the employee performing the task or others.