posted May 22, 2023
Room Cleaning Attendant
High Country Motor Lodge, the coolest Boutique Retreat in the HEART of Flagstaff is now accepting enthusiastic applicants, as we seek HEARTfelt hospitality professionals to clean, care for and cultivate Classic Hotels & Resorts most unique destination!
Summary of Position:
The Room Cleaning Attendant is responsible cleaning and stocking guest rooms to meet property standards of cleanliness, and for providing warm, welcoming, genuine, efficient, resourceful and HEARTfelt care to our guests and associates. We are seeking FT and PT candidates for this role!
Clean bathtub, toilet, sink, walls, mirrors, tiles, counters and floor surfaces using cloths, mops, sponges, brushes and/or other cleaning agents.
Strip and make beds and sofa beds, change bed linens which may require lifting bedspreads
Dust all furniture, pictures, drawers, window ledges, (inside and out door thresholds and shelves thoroughly).
Push and pull vacuum throughout entire room and empty trash.
Replenish amenities, linens and supplies in guest room.
Sweep balconies/outdoor areas in front of room(s)
Sign for room keys,
Retrieve, push, and restock heavy cart.
Respond, in a timely manner, to guest requests for items such as an iron, safety instructions, assistance, directions and/or information
Report all suspicious persons, activities or hazardous conditions to Housekeeping Supervisor, Front Desk, AGM or GM
Turn in all items found in associate’s working area to the front desk/ lost and found, items i.e., jewelry, watches, etc. and immediately call the Housekeeping Department
Education: High School Graduate or equivalent preferred
Certificates or Licenses: N/A
Experience: A minimum of six months to 1 year in a cleaning or janitorial position highly preferred
Knowledge, Skills, and Abilities:
Ability to push and/or pull equipment weighing up to 100 lbs
Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks and work in confined spaces
Ability to communicate effectively with other associates as well as guests
Ability to follow directions and meet deadlines including the thorough cleaning of a minimum of 16 rooms as specified by management
Ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests
• Behaves ethically and honestly
• Communicates effectively: Speaks and listens and engages in a clear, thorough, and timely manner, effectively reading and writing, using the English language (preferred)
• Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)
Attendance as scheduled is a critical element in all positions at High Country Motor Lodge.
High Country Motor Lodge Leaders and Guides believe each guest (internal and external) should be treated with respect, kindness and professionalism. We create A HEARTfelt experience…BEyond Expectations, enticing our guests to return again and again. In order to be successful at High Country Motor Lodge, Guides must share both our vision and our values (Helpful, Ethical, Attentive, Resourceful and Thankful). This includes possessing and demonstrating a high level of kindness and respect for both internal and external guests. Our forward thinking, fun, friendly, engaging and enthusiastic Guides treat every guest as if they were our only guest. A true customer focus is essential to success with our property.