Bartender

The Bartender is responsible for providing warm, welcoming, genuine, efficient, resourceful and HEARTfelt care for serving beverages and/or food to our guests in a friendly, courteous and timely manner. Will also perform tasks as a cashier for the lounge. We are seeking someone full time and has a desire to LEAD for this role!

Maintain proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.

Responsible for maintaining stock, cutting and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality.

Greet guests in a courteous, genuine, proactive and friendly manner, promote drink specials, and documents orders for drinks.  Mix, garnish and present drinks using standard ingredient recipes and practicing prudent portion control.

Input orders into a register at the point of sale and create a check for each internal/external guest, including those served by other beverage servers.

Receive cash from guests, make change as needed, verify validity of charges, record charges, and insure vouchers are properly executed.

Lock up and store all beverages, food, and other equipment items.

Deposit cash drops and secure bank.

Other supportive functions as determined by the supervisor.

Other tasks as assigned by the F&B Manager, AGM, and/or the GM.

Education: High School Diploma or equivalent preferred.

Experience: Prior bartending experience required.

Certificates or Licenses: Maricopa County Food Service Worker Card and Arizona Title IV Alcohol Certification

Knowledge, Skills, and Abilities:

Knowledge of basic food and beverage preparations, including service of alcoholic beverages.

Basic mathematical skills necessary to operate a cash register, make change, total guests checks, count total bank, prepare cash drops, and understand portion size

Ability to remember, recite and promote a variety of menu items

Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check.

Ability to memorize and perform HEARTfelt Vision, Values and Standards, AAA Diamond standards, and Mystery shopper standards

Ability to push a hand cart, with a maximum weight of 200 lbs.

Skills in planning and organizing and training

Excellent in verbal, written and interpersonal communication skills

Ability to listen, effectively accomplish task, and speak clearly

Personal Characteristics:

Behaves ethically

Organized: Maintain a neat, organized workspace, maintaining important documents pertinent to job

Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language in order to properly document incidents and activities utilizing Perspective Software.

Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)

Attendance as scheduled is a critical element in all positions at High Country Motor Lodge.

High Country Motor Lodge Leaders and Associates believe each guest (internal and external) should be treated with respect, kindness and professionalism. We create A HEARTfelt experience…BEyond Expectations, enticing our guests to return again and again. In order to be successful at High Country Motor Lodge, associates must share both our vision and our values (Helpful, Ethical, Attentive, Resourceful and Thankful). This includes possessing and demonstrating a high level of kindness and respect for both internal and external guests. Our forward thinking, fun, friendly, engaging and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.