Summary of Position:

The Expediter is responsible for assisting the Chef and the servers of Aunt Chilada’s with the expediting and running of food to ensure that the food is delivered to the tables in a timely manner.

Essential Functions:

•To be the main communication between the cooks and the servers

•To ensure all tickets are organized and food is delivered to the table in a timely manner

•To garnish all plates, organize the plates for each table and set up trays for the food runner

•Will work closely with the Chef at all times

•Prepare appropriate condiments for the shift 

•Deliver food to guests in the restaurant 

•And any other supportive functions as determined by the Chef, Restaurant Managers and General Manager. 

Qualifications:

Education: High School Diploma or equivalent preferred. 

Experience: 2 years high-volume restaurant or lounge experience preferred. 

Certificates or Licenses: Maricopa County Food Service Worker Card 

Knowledge, Skills, and Abilities:

•Knowledge of appropriate table settings and service ware

•Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards

•Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy

•Ability to learn and perform all essential job functions accurately and safely with minimal supervision within two weeks after the Associate begins work

Personal Characteristics:

•Behaves ethically

•Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language to communicate with other employees and guests

•Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)

Working Conditions:

•Attendance as scheduled is a critical element in all positions at the Arizona Grand Resort.

The Arizona Grand Resort’s leaders and team members believe each guest should be treated with respect and professionalism. We create memorable experiences, inviting our guests to return. In order to be successful at Arizona Grand Resort, team members must share both our vision and our values. This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and naturally grand associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.